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Aligned Tech: Aligning Tech with Your Business

IT Support

IT Support

Your IT Support Experts
From help desk to disaster recovery, we keep your tech running so your team can stay focused.
At Aligned Tech, IT is where we started and where we lead. With over a decade of hands-on experience, we provide complete IT support that is reliable, flexible, and tailored to the way your business works. From everyday troubleshooting to full network and infrastructure management, our goal is simple: keep your systems running, your team productive, and your technology aligned.
IT Support Services MENA

How we works

How we assist your business

05 Steps

1
01. Assess Your IT Environment
We analyze your current systems and challenges to understand your support needs
2
02. Develop a Tailored Support Plan
We design a strategy that fits your business size, industry, and goals.
3
03. Provide Proactive Monitoring
Our team continuously monitors your infrastructure to prevent issues before they arise.
4
04. Resolve Issues Quickly
We deliver fast, expert troubleshooting and problem resolution to minimize downtime.
5
05. Offer Ongoing Maintenance and Advice
We keep your systems updated and provide guidance to optimize your IT environment.

Tired of tech slowing your team down?

What includes this service.

  • Remote and Onsite End-User Support: Whether your team needs assistance remotely or at the office, we provide fast, professional support to solve everyday technical issues and keep your operations running smoothly.

  • Help Desk Services: Our structured help desk ensures responsive issue tracking, resolution, and communication. Every request is logged, followed up, and closed with full transparency.

  • Hardware and Software Maintenance: We install, configure, and maintain all your essential devices and software to ensure they’re always working at peak performance.

  • Network Monitoring and Management: We monitor your network around the clock, manage routers, firewalls, and switches, and proactively resolve issues to ensure consistent performance and secure connectivity.

  • Internet Enhancements and Load Balancing: Boost your internet reliability with optimized connectivity, bandwidth management, and failover setup so your business stays online, even when connections drop.

  • Server Setup and Management: We handle server deployment, configuration, and ongoing maintenance to support your critical business applications.

  • Data Backup and Disaster Recovery: Protect your business from data loss with automated backups, cloud recovery options, and fast response plans in case of system failure or cyber incidents.

  • Antivirus and Endpoint Protection: Defend your systems against malware, ransomware, and cyber threats with next-gen endpoint protection and real-time antivirus monitoring.

  • IT Training for Your Team: We provide customized training to help your employees better understand the tools they use — improving productivity and reducing tech support requests.

Have a question, a challenge, or want to explore how we can help?

Our team is here every day to listen, advise, and support.

Reach us easily by email or phone.