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ChatCore

ChatCore

What We Do

We deliver smart IT solutions to keep your business running, growing, and secure.

ChatCore
Centralized communication built for teams and scale
ChatCore is Aligned’s centralized customer communication platform designed to bring structure, visibility, and control to business messaging. As customer conversations spread across multiple channels and accounts, ChatCore unifies WhatsApp, Instagram, and Facebook messages into a single, secure dashboard. Teams can manage multiple accounts without sharing login credentials, assign conversations to the right employees, and collaborate through internal notes and conversation history. Performance analytics provide clear insight into response times, workloads, and team efficiency, enabling better management and accountability.
IT Support Services MENA

Tired of tech slowing your team down?

What includes this service.

    • Centralized inbox funneling out in WhatsApp

    • Management of multiple accounts without sharing login credentials

    • Secure role-based access for team members

    • Conversation assignment to employees and teams

    • Internal notes and collaboration within conversations

    • Full conversation history and customer context

    • Performance analytics (response times, workloads, activity)

    • Visibility and control across all customer interactions

    • Scalable setup for growing teams and high-volume messaging

Have a question, a challenge, or want to explore how we can help?

Our team is here every day to listen, advise, and support.

Reach us easily by email or phone.